Definition & Meaning

In this section you will find definitions and meaning for most of the technical terms and acronyms used on our websites, training material and publications. 

We are aware often an acronym or a term might have more than one meaning and this can create confusion thus we invite our customers to reffer to this dictionary to avoid any confusion.


Quality is the totality of features and characteristics of a product or service that bears on its ability to satisfy given needs.

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SaaS (Software as a Service) is a software distribution model in which a cloud provider hosts applications and makes them available to end users over

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PaaS (Platform as a Service). Cloud platform services, also known as Platform as a Service (PaaS), provide cloud components to certain software while being used

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Infrastructure as a service (IaaS) is an instant computing infrastructure, provisioned and managed over the internet. It helps you avoid the expense and complexity of

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Technical Audit

Technical audit (TA) is an audit performed by an auditor, engineer or subject-matter expert. It evaluates deficiencies or areas of improvement in a process, system

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Technical Requirements

A technical requirement document, also known as a product requirement document, defines the functionality, features, and purpose of a product that you’re going to build.

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ITIL (formerly Information Technology Infrastructure Library) is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the

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Agile software development refers to software development methodologies centered round the idea of iterative development, where requirements and solutions evolve through collaboration between self-organizing cross-functional

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PPC stands for pay-per-click, a model of internet marketing in which advertisers pay a fee each time one of their ads is clicked. It allows

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WordPress is a website builder and content management system. It is an open source software that anyone can use to make any kind of website

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This dictionary is not meant to be an exhaustive list of all terms and acronyms used in IT industry but only includes terms and acronym used by Studio Sottile. 

Please let us know if you cannot find a term we have used on one of our websites, training material, publications so we will make sure to include it as soon as possible.